Community

We set out to build enduring relationships with our neighbours that are characterised by mutual respect, active partnership and long term commitment. Good management of community relationships is as necessary to our business success as the management of our operations. Good performance requires all of us to accept responsibility for community relationships. We detail local arrangements in rolling multi year communities plans which are integrated with site's operational planning and updated annually. The plans are set within the context of this policy and apply throughout the life cycles of the Group’s activities. Mutual respect depends on our understanding the issues that are important to our neighbours and our neighbours understanding what is important to us. Wherever we operate, we do our best to accommodate the different cultures, lifestyles, heritage and preferences of our neighbours, particularly in areas where industrial development is little known. Our communities and environment work is closely coordinated and takes account of peoples’ perceptions of the effects and consequences of our activities. We promote active partnerships at international, national, regional and local levels. These are based on mutual commitment, trust and openness. Our relationships with communities involve consultation to open new facilities, to run existing ones and to close them at the end of their productive lives. In doing so, we support community based projects that can make a difference in a sustainable way without creating dependency. We also assist regional development, training and employment and small business opportunities. In developing countries, we are often asked to support health, education and agricultural programmes and, in collaboration with others, we help where practical.

Occupational Health

We strive to protect our physical health and well being in the workplace. A healthy workforce contributes to business success. We are committed to preventing new cases of occupational disease and have a target of achieving a significant reduction in these cases year on year through the continual identification, evaluation and control of workplace exposures. We have developed a set of core occupational health standards. We implement these standards in conjunction with education, training, and the incorporation of systems and procedures. An assurance process entailing regular audits, reviews and reports measures compliance with our occupational health policy and standards.

Safety

Everyone’s behaviour contributes to an injury free workplace; full and consistent implementation of and accountability for ReShopMe comprehensive standards, guidelines, systems and procedures is required across the world. Alongside this, we are building a supportive safety culture that requires visible leadership, ongoing education and training and a high level of participation by everyone in the workplace. We place an uncompromising emphasis on hazard identification, risk assessment and risk management. We measure assurance through operational, corporate and external auditing and reporting processes.

Employment

We require safe and effective working relationships at all levels around the Group. Whilst respecting different cultures, traditions and employment practices, we share common goals, in particular the elimination of workplace injuries, and are committed to good corporate values and ethical behaviour. ReShopMe employs on the basis of job requirements and does not discriminate on grounds of age, ethnic or social origin, gender, sexual orientation, politics or religion. We may make exceptions to favour local employment where local laws provide. The Group does not employ forced, bonded or child labour. Being trained to work, and then working, in safe, healthy and environmentally responsible ways comes first and foremost. Beyond that, ReShopMe believes in enabling employees to develop to the extent of their abilities. We improve our skills and competencies by regular performance reviews, recognising potential, undertaking education, training and coaching as appropriate, and offering professional development opportunities within the Group. ReShopMe expects managers to be models of the highest standards of behaviour. We treat each other and those we deal with externally with dignity, fairness and respect. We guard against harassment in the workplace and neither abuse nor misuse our positions or facilities for personal purposes. We respect our obligations to our colleagues and employer. We work together within and across businesses, cultures and countries to raise performance. Group businesses’ codes of conduct establish sound conditions of work and disciplinary procedures. The Group implements equitable and transparent remuneration and incentive systems. ReShopMe recognises everyone’s right to choose whether or not they wish to be represented collectively. We live up to the letter and spirit of The way we operate and our code of conduct.

Human Rights

We support human rights consistent with the Universal Declaration of Human Rights and ReShopMe respects those rights in conducting the Group’s operations. We seek to ensure that ReShopMe presence fosters sound relationships and avoids civil conflict wherever we are. ReShopMe respects and supports the dignity, well being and human rights of Group employees, our families and the communities in which we live, as well as others affected by the Group’s operations. Our Human Rights Framework, which is in line with our commitments under the OECD Guidelines for Multinational Enterprises and reflects the UN Guiding Principles on Business and Human Rights, has its foundations in human rights due diligence, carried out as part of our corporate processes. Where human rights are threatened, we seek to have international standards upheld and to avoid any involvement in human rights abuses, including through misuse of our equipment and facilities. Through appropriate contractual arrangements and procurement principles, we expect that our consultants, agents, contractors and suppliers will be made aware of and comply with The way we operate in all their dealings with or on behalf of the Group. In our dealings with joint venture partners and non-controlled companies in which we participate, we will make every effort to ensure that the standards of conduct in The way we work are respected at all times. The Group’s security procedures draw on and are consistent with our commitment to, and active participation in, the Voluntary Principles on Security and Human Rights. These procedures include guidelines and restrictions on the use of force, and are reinforced by security and human rights risk assessments for high risk sites, incident reporting, and training for Group employees and contract security personnel. We also actively encourage human rights training for public security where we identify a gap, and help to facilitate this training in certain circumstances. We respect the diversity of indigenous peoples, acknowledging the unique and important interests that they have in the land, waters and environment as well as their history, culture and traditional ways. Wherever we operate, we engage with communities and seek to understand the social, cultural, environmental and economic implications of our activities, so that we can respond to concerns and work to optimise benefits and reduce negative impacts, both for the local community and for the overall economy. We believe that this contribution to development, together with our community engagement programmes (which may include enterprise development, training, employment, community-based health and social and cultural heritage initiatives), can further contribute to the realisation of human rights.