Contact
We’re here to help — and the right channel gets you an answer fastest.
About an order
Everything about an order lives under Tracking / My Orders — live tracking, and the place to report an item that never arrived or arrived damaged or not as described. Report within 72 hours; the full process is in our Refunds & Returns Policy.
About a listing or a seller
Ask the seller directly — every listing and every order has a message button, and sellers usually know their pieces better than we do. Questions about sizing, condition, or an offer all belong there.
Everything else
Email support@reshopme.com and a real person will get back to you. If it concerns an order, include the order number — it lets us answer in one reply. Quick questions may already be answered on our FAQ.
ReShopMe Limited, New Zealand