ReShopMe Limited — AML/CFT Statement

Version 1.0 · Effective 10 August 2026

Our status

ReShopMe is a reporting entity under New Zealand's Anti-Money Laundering and Countering Financing of Terrorism Act 2009. Online marketplaces that handle the funds for a sale became subject to the Act on 1 June 2025, and we do handle them: we are the merchant of record — the buyer pays us, we hold the proceeds, and we release them to the seller. Our AML/CFT supervisor is the Department of Internal Affairs.

Both the buyer and the seller in a transaction are our customers for the purposes of the Act, so its obligations can attach to either side of an order.

What this means for you

We may need to verify who you are. We may ask you at any time for information verifying your identity, your address and, where relevant, the source of your funds, with supporting documents. Where the law requires verification before you transact further, we have no discretion to waive it, and we may limit or suspend an account until we receive what we have asked for.

One account per person. We monitor for accounts held or controlled by the same person or by people acting together, and may treat them as one and close duplicates.

We monitor transactions. We monitor the value and pattern of activity across the marketplace, as the Act requires of us. This is a legal obligation, not a commercial choice.

We may act without giving reasons. We may decline, delay or reverse a transaction, withhold or delay a payout, and limit, suspend or close an account where we consider it necessary to comply with the law. The Act prohibits us from telling you that a report has been made about activity, what it contains, or that a matter is under investigation — so where we act, we may be unable to give you a reason, and the absence of a reason does not mean one does not exist.

We keep records. We are required to keep records of transactions and of identity information for at least five years, and we will keep them for that period even if you close your account or ask us to delete them. Our Privacy & Cookies Policy explains this.

Sanctions. We screen against applicable sanctions lists and do not transact with a designated person or entity.

Our programme

We operate an AML/CFT programme approved by the board: a written risk assessment, a designated Compliance Officer, staff vetting and training, transaction monitoring, suspicious activity reporting to the New Zealand Police Financial Intelligence Unit, and record keeping. The programme is reviewed at least annually.